Effective Date: September 22, 2026

Aviella Coaching (“Aviella,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit aviellacoaching.com, contact us, book a conversation, subscribe to communications, or otherwise interact with us through our website.
 

Information We Collect

We may collect personal information that you choose to provide to us, including:

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• your name;

• email address;

• company name and/or professional role;

• information you provide in a contact, inquiry or booking form;

• information you choose to share with us when communicating about coaching services; and

• information required to schedule a conversation or respond to an inquiry.

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We do not collect payment information directly through this website. Coaching arrangements and payment are handled separately after a coaching agreement has been entered into.

Our website and service providers may also automatically collect certain technical information, such as IP address, browser and device information, pages visited, referring websites, approximate location derived from technical data, and information about how visitors interact with the website.

How We Use Your Information
 

We may use personal information to:
 

• respond to inquiries;

• schedule and manage conversations or appointments;

• communicate with you about Aviella Coaching and our services;

• provide requested coaching-related information;

• send newsletters or marketing communications where you have consented to receive them;

• operate, maintain and improve our website;

• understand website traffic and visitor behaviour;

• measure the effectiveness of our content and marketing;

• maintain the security and integrity of our website and systems; and

• meet legal, regulatory or business obligations.

 

We limit the collection and use of personal information to purposes that are reasonable and appropriate in the circumstances.

Consent
 

By voluntarily submitting information through our website or contacting us, you consent to the collection, use and disclosure of that information for the purposes identified at the time of collection or as described in this Privacy Policy, subject to applicable law.
 

Where required, we will seek additional consent before using personal information for a new purpose.
 

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice, by contacting us at contact@aviellacoaching.com.
 

Third-Party Services
 

Aviella Coaching uses third-party technology and service providers to operate the website and business. These may include:

Wix for website hosting and functionality;
Calendly for scheduling conversations;
Google Analytics for website analytics;
Meta for advertising, analytics or related marketing functionality; and
Metricool or similar tools for social media and marketing analytics.
 

When you interact with these services, information may be processed according to the privacy policies and practices of those providers.
 

Some service providers may process or store information outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement or regulatory authorities in accordance with those laws.
 

Cookies and Tracking Technologies
 

Our website uses cookies and similar technologies to operate the site, understand how visitors use it, improve performance and, where applicable, support analytics and marketing.
 

These technologies may be provided by Wix or third-party services such as Google Analytics and Meta.
 

Where required, visitors will be given choices regarding non-essential cookies and tracking technologies. You may also be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.

 

Wix confirms that its sites use cookies and that third-party integrations such as Google Analytics and Facebook/Meta advertising may place additional cookies. Wix provides a Privacy Center that can be used to allow visitors to accept or decline non-essential cookies. Wix Support Center
 

Email Communications
 

If you choose to subscribe to email communications from Aviella Coaching, we may use your contact information to send updates, articles, resources or information about our services.
 

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
 

Disclosure of Personal Information
 

We do not sell your personal information.
 

We may disclose personal information to service providers who assist us in operating our website, scheduling appointments, providing analytics, communicating with clients or otherwise operating our business.
 

We may also disclose information where required or permitted by law, or where reasonably necessary to protect our rights, property, users or business.
 

Retention and Safeguards
 

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting or business requirements.
 

We use reasonable administrative, technical and organizational safeguards appropriate to the nature and sensitivity of the information in our possession.
 

No internet transmission or electronic storage system can be guaranteed to be completely secure.
 

Accessing or Correcting Your Information
 

You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal exceptions.
 

You may also contact us regarding withdrawal of consent, deletion requests or questions about our privacy practices.
 

The Office of the Privacy Commissioner specifically identifies access, correction and an identifiable privacy contact as parts of an organization's privacy responsibilities. Office of the Privacy Commissioner
 

Privacy Contact

 

Aviella Coaching is responsible for personal information under its control.
 

Questions, requests or concerns regarding this Privacy Policy or our handling of personal information may be directed to:
 

Aviella Coaching
Ontario, Canada
Email: contact@aviellacoaching.com
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices or legal obligations.
 

The current version will be posted on this website with its effective date.