Nobody tells you that some of the hardest decisions in business come after things start working. The early questions seem pretty straightforward: How do I get more clients? What do I charge? Who do I need to hire to reach my targets? Momentum builds and things feel good—no, GREAT. You solve problems, hit goals that once seemed far away, and become more confident in your ability to figure things out. Then the questions change. Success gives you something worth protecting. You have people...

There is a moment where everything can change. One of mine came on the other end of a telephone on a random day in 2013. I had built a successful real estate business and from the outside, there was very little reason to question it. The company was growing, we had great clients, and years of work that felt a lot like sacrifice was paying off. And in one moment, I wanted to walk away from all of it. A particularly depleted client called me during an already difficult situation. She was...